First steps with Sandy

Babyphone & AppBabyphone & App


The following points will help you get Sandy up and running. Let's get started.
Here is a step-by-step guide:

1. Installing the Sandy app

Install the Sandy® app:

Android App:
Note: The app is compatible with Android, version 7 and higher.

iOS App:
Note: The app is compatible with iOS 12.3 and higher, i.e. on iPhone 5S and higher.

2. Authorisations

When you start the app, Sandy asks for various permissions on your smartphone.

Accept the permissions that the Sandy app asks for.
  • Record Bluetooth and device location: Only needed to connect to Sandy.
  • Take pictures and record videos: Used only for scanning the QR code.
  • Microphone: To enable 2-way communication
  • Network: Necessary for Sandy connection and setup

3. Set up a user account

To use the Sandy® app, you need a user account. This is very easy to create.
  • You can set up a new account via "Register with email".
  • To set it up, all you need is an email address where you can receive the confirmation email.

4. Set up Sandy

After registration and confirmation by e-mail, you can set up Sandy® as easily as child's play.
  • The app guides you step by step through how Sandy works and is connected.
  • Important: During the set-up process, Sandy must be sitting on the charging cradle.
  • Press the power button on the back of Sandy for 1 second.
  • Sandy® will show you a unique QR code to link to your user account.
  • After scanning the code, select your Wi-Fi network (not Ethernet) and enter your password.
  • Read & accept the test agreement
  • Restart Sandy (press and hold the power button on the touchscreen until your eyes close).
  • Now reboot Sandy with the power button on the backside
  • At the end of the setup process, you can enter your child's profile to personalise Sandy.
  • Done, Sandy is ready to use.

5. Use Sandy

As soon as your smartphone is connected to Sandy®, you can use Sandy® as a baby monitor.

You will find the most important functions on the home screen:
  • Start music, switch on the night light, connect to video and audio.
  • Use the arrow buttons at the right end of the sliders to open the settings for the music and the night light.
  • In the lower button bar you will find, among other things, the settings for the app and the option to change your account data.

Explanatory videos